Privacy Policy

Protokoll – Abnahme · Last updated: 19 June 2026

This Privacy Policy explains how Protokoll ("the App", "we", "us") processes personal data when you use the App to create on-site handover protocols. We are committed to processing data lawfully under the EU General Data Protection Regulation (GDPR) and applicable data protection law.

1. Data Controller

Bashabsheh Vergabepartner
Contact: info@bashabsheh-vergabepartner.de

2. Data We Process

CategoryExamplesPurpose
Account dataEmail address, authentication identifiersCreate and secure your account
Inspection contentProperty addresses, room names, defect notes, photos, voice recordings and their transcriptions, signaturesProduce and store handover protocols you create
Subscription dataPurchase status, transaction identifiers (no card data)Manage premium entitlements
Technical dataDevice type, app version, diagnostic logsOperate, secure and improve the App

3. Legal Bases

We process data to perform our contract with you (Art. 6(1)(b) GDPR), to comply with legal obligations (Art. 6(1)(c)), and on the basis of our legitimate interest in operating a secure and reliable service (Art. 6(1)(f)). Voice recordings are processed on the basis of your contract and your active choice to record.

4. Processors and Third Parties

Processors act on our documented instructions under data processing agreements. Where data is transferred outside the EEA, transfers are safeguarded by EU Standard Contractual Clauses.

5. Retention

Protocols and associated media are retained while your account is active and for as long as needed to provide the service or meet legal obligations. You may delete individual protocols in the App, and you may request full deletion of your account and data at any time.

6. Your Rights

Subject to applicable law, you have the right to access, rectify, erase, restrict, and port your personal data, and to object to certain processing. You may also lodge a complaint with a supervisory authority. To exercise these rights, contact info@bashabsheh-vergabepartner.de.

7. Security

Data is encrypted in transit (TLS) and at rest. Access is restricted on a need-to-know basis. No method of transmission or storage is perfectly secure, but we maintain technical and organizational measures appropriate to the risk.

8. Children

The App is a professional business tool and is not directed to children under 16.

9. Changes

We may update this policy to reflect changes to the App or legal requirements. Material changes will be indicated by the "Last updated" date above.

10. Contact

Questions about this policy or your data: info@bashabsheh-vergabepartner.de